Postal, parcel and courier companies are facing multiple challenges such as fast growing packet volumes, increasing driver stress and the constant need to reduce costs. At the same time, end users are demanding a high-quality customer experience. They want to receive their delivery at a preferred time, at their selected address and at a reasonable price. Do you want to enhance your parcel delivery performance?
Optimise your last mile by implementing a planning, route optimisation and analysis solution that secures last mile performance while simplifying process and motivating delivery personnel. ALK and Pocketmobile provide tools for every step of the pickup and delivery process:
In the planning stage, the dispatcher can visualise different route options and evaluate their impact on ETAs. The routes can then be optimised for the most efficient route.
On The Road
When it’s time to hit the road, each driver gets his delivery manifest sent directly to their mobile device and can load the van according to sequence.
They can then send out timely ETA notifications to end customers. If changes such as ad-hoc pick-ups, changes to delivery addresses or traffic delays should occur, the sequence gets re-optimised and updated ETAs will be communicated with the end customers.
In The Back Office
Meanwhile in the back office, the supervisor can follow drivers on web-based maps, monitor progress and visualise planned vs actual routes.
When it’s time to wrap up for the day, the supervisor can give his drivers instant feedback on driver performance. Here’s a short video to see how ALK Technologies and Pocketmobile deliver the last mile:
You want to speak to one of our industry experts in person? Come by stand 225 in Hall B4 at PostExpo 2018 in Hamburg, Germany. See you there!